kkjili Privacy Policy

When you register an account on kkjili, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and any identity documents submitted for verification purposes. We also collect information about how you use the platform, such as the games you play, the bets you place, the pages you visit, and the device and browser you use to access the site. Payment-related information — including transaction amounts, payment method types, and transaction timestamps — is recorded to maintain accurate account records and comply with financial regulations. We may also collect your IP address and approximate location data to help detect fraudulent activity and ensure the platform is being accessed from eligible jurisdictions. All information collected is stored securely and used only for the purposes described in this policy. We do not collect more information than is reasonably necessary to operate the platform and provide you with a safe, personalised experience. If you contact our support team, the content of those communications may also be retained to help resolve your query and improve our service.

The personal information we collect is used primarily to operate and maintain your account, process deposits and withdrawals, verify your identity, and deliver the entertainment services you have signed up for. We also use your data to detect and prevent fraud, money laundering, and other forms of abuse that could harm you or other players on the platform. Where you have opted in to receive communications, we may use your contact details to send you relevant updates about your account, platform changes, or promotional offers — you can opt out of marketing messages at any time through your account settings. Aggregated and anonymised usage data may be used internally to improve the platform's performance, fix technical issues, and develop new features that better serve Filipino players. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human oversight. Your data is never sold to third parties for their own marketing or commercial purposes. Any use of your data beyond what is described in this policy will only occur with your explicit consent or where required by applicable Philippine law.

kkjili does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification providers, and technical infrastructure partners — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a lawful request or are under a legal obligation to do so. If kkjili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but it will remain subject to the same privacy protections described in this policy. We will never share your data with third parties for their own direct marketing without your explicit prior consent. Any third-party partners we work with are carefully vetted to ensure they maintain data protection standards consistent with our own. You will be notified of any material changes to how your data is shared as soon as reasonably practicable.

As a registered player on kkjili, you have the right to access the personal information we hold about you at any time by submitting a request to our support team at [email protected]. You also have the right to request corrections to any inaccurate or incomplete data, and in certain circumstances, to request that your data be deleted — subject to any legal or regulatory obligations that require us to retain it. If you wish to close your account, you may do so by contacting support, and we will process your request in accordance with applicable data retention requirements. You have the right to object to certain types of data processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all such concerns seriously and are committed to resolving them promptly and transparently.

kkjili uses industry-standard security measures — including encryption, secure server infrastructure, and access controls — to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data for as long as your account is active and for a reasonable period thereafter, or for as long as required by applicable Philippine law and financial regulations. When data is no longer needed and there is no legal basis for retaining it, it is securely deleted or anonymised. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to log out of your account when using shared devices. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action. We review our security practices regularly and update them as needed to address emerging threats and maintain the highest practical level of protection for our players.

kkjili reserves the right to update this Privacy Policy at any time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date, and where the changes are material, we will make reasonable efforts to notify you through the platform or via your registered contact details. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have questions about any aspect of this policy — current or updated — please reach out to us at [email protected] and we will be happy to clarify. This policy is governed by and construed in accordance with applicable Philippine law. Any disputes relating to this policy will be subject to the jurisdiction of the appropriate courts in the Philippines.